Physiotherapy FAQs for Our Vashi Clinic

No. Physiotherapists in India are direct-access providers, so you can book straight in without a referral slip. If you already have an X-ray, MRI, or a note from your doctor, bring it along — it helps us shape your first treatment plan faster, but it isn't a requirement to walk through our door in Sector 14.

Your first appointment is a 45-minute, one-on-one assessment with a senior, MPT-qualified physiotherapist — never a trainee. We check your movement, strength and posture, ask about your daily routine, and send you home with a written plan and an honest estimate of how many sessions you'll need, before you've paid for a single one.

It depends on the condition, but most patients we see in Vashi complete their recovery in 6 to 10 sessions. A fresh ankle sprain from a weekend match might clear up in 3-4 visits, while a long-standing frozen shoulder or a post-surgery knee usually needs closer to 12-15.

Most patients are seen within 24-48 hours, and we usually keep a same-day slot open for urgent cases — a locked-up back the morning of an important meeting is exactly the kind of call we plan for. Ring or WhatsApp +91 94227 99597 to check the next open slot at Sector 14.

We aren't a cashless-network hospital, so payment is collected at the clinic — but we issue a proper insurer-format bill and treatment summary for reimbursement. We've helped patients successfully claim through Star Health, HDFC ERGO, ICICI Lombard, Tata AIG, Niva Bupa and Care Health; bring your policy number on your first visit.

Pricing depends on whether you need a standard clinic session, a home visit, or a specialised programme like post-surgery rehab or pregnancy physiotherapy. Call or WhatsApp us and our front desk will quote the exact figure for your condition before you commit to anything.

Cash, UPI (GPay, PhonePe, Paytm) and all major debit or credit cards work at the Sector 14 clinic. For home visits anywhere in Navi Mumbai, our therapist can take UPI payment on the spot as well.

Our home-visit team regularly covers Vashi, Sanpada, Turbhe, Kopar Khairane, Nerul, Juinagar, the Palm Beach Road stretch, Ghansoli and Kharghar. Therapists travel with a compact kit — resistance bands, a portable TENS unit and mats — so a home session works much like a clinic one.

We're at Satra Plaza, Sector 14, on Palm Beach Road — a short walk from Vashi Railway Station and close to Sai Baba Mandir. Coming from Sanpada or Nerul, it's a quick ride down Palm Beach Road; from Kopar Khairane or Ghansoli, most patients come via the Sion-Panvel Highway.

Yes — Satra Plaza has on-site visitor parking for two-wheelers and cars, plus roadside parking along Palm Beach Road during clinic hours. If you're arriving by train, it's roughly a 7-minute walk or a 2-minute rickshaw ride from Vashi station.

Most of a session — exercise, mobility drills, taping — shouldn't hurt at all. A few hands-on techniques, like deep tissue release or dry needling for a stubborn knot, can feel briefly uncomfortable, and we check in with you and adjust pressure rather than push through pain.

Yes. Several current patients are expecting mothers managing pregnancy-related back or pelvic pain, and we also run a dedicated postnatal recovery programme covering pelvic floor rehabilitation and core recovery after a normal or C-section delivery, guided by our women's health physiotherapist.

We don't manage medical emergencies, conditions that need hospitalisation, or cases that clearly need surgery first. If someone's case falls outside our scope, we say so upfront and point them to a suitable specialist or hospital in the Vashi-Navi Mumbai area rather than starting treatment we can't safely deliver.